Time for facility safety officers to get on board with performance improvement

If you’re asking yourself what performance improvement has to do with facility management, consider this. If a nurse gives out one wrong medication dose, that jeopardizes the safety of one patient. If you have one bad surgeon at your hospital, all the patients on which he or she performs are affected. But if you have major facilities issues—a fire, electrical outage, water failure, or facility damage—everyone in the hospital is affected, says Ken Rohde, a senior consultant at The Greeley Company, a division of HCPro, Inc., in Marblehead, MA, who has more than 25 years of experience in quality management.